The next time you go out for dinner to a fancy restaurant, take a look at the staff there. Well-groomed, polite and giving timely service, they may seem less in number, but every person has a distinctive job of his or her own. But there are more people involved in the restaurant than those that are visible. From the chef to manager, the restaurant industry would be nothing without these people. With at least one-third of adults having worked in a restaurant during some part of their life, the restaurant business is said to be the industries largest private-sector employer. According to some studies, the food and restaurant services sector is said to grow nearly 12% each year, with 1.
9 million estimated jobs, out of which approximately 47,000 are management positions. Formal Education With most people becoming masters in the restaurant industry through sheer experience, having a valid certificate from a good school is an added advantage. Skilled staff is sought after in the restaurant industry, and the compensation is considerably better for those with formal training.
One could opt for any job, in marketing, human resources, food technology, customer relations or even business and finance management. There are courses offered by various hospitality management institutions in each of the given fields, but a person from the business arena could also fit in with management skills. The duration of courses vary from 2-4 years including the area of specialization. Some colleges also offer hand-on experience, as well as an internship. Besides this, some restaurants have their own training services.
In this way, employees learn around the clock and excel as time passes. Major Job Options In The Restaurant Industry The hotel industry offers greater job options in administration and culinary services, hotel maintenance and marketing. Employees learn the functioning of departments such as kitchen, banquet operations, restaurants and bars. Besides the administration and human-resource functions, a manager's job also includes recruiting new employees and monitoring the performance of the current. An individual could be promoted from a front office trainee to a manager and further to a general manager in a matter of months, depending on the quality of work.
Next is the housekeeping department, which sometimes demands working at odd hours, and is ideal for anyone open to working under these conditions. Coming to the most important part of the restaurant, which is the kitchen, one could work as a chef, managing and overlooking the subordinate cooks or be a food manager, monitoring the food and beverage stocks of the restaurant. Like any other job, working in the hotel industry also requires dedication and motivation. Irrespective of the experience involved, this would apply whether your giving or being given orders. In modern times, the thinking of a customer has also changed. It is important for a hotel employee to be well groomed and practice good etiquette.
Employees should keep themselves updated with the market trends and always explore new ways to enhance the business by offering better service. There is a famous saying in the industry: "you can train skills but you can't train personalities"; so let your personality do the talking for you. The friendly banter you may have always enjoyed would come handy when you want to make a connection with your customers.
To conclude, if you relish it and the restaurant industry does appeal to you, enroll in a decent course and get a good job in your own city or anywhere in the world.
Tony Jacowski is a quality analyst for The MBA Journal. Aveta Solution's Six Sigma Online offers online six sigma training and certification classes for lean six sigma, black belts, green belts, and yellow belts.