Like an infant who has found a new exciting toy, this article about employee satisfaction surveys will introduce a whole new world of awe and wonder for you. Selling employee satisfaction surveys to the old man was tough, and that is no lie. You see, as a young junior executive, I provide a valuable aid for the boss.
I help him keep in touch with the morale of the rank-and-file, and that morale was at an all-time low. He comes from a different generation, and he hasn't really adapted very well some of the new employment relations techniques. Back in his day, everything was very command-and-control. The top dog let everyone know it, and the people on the bottom of the totem pole would do what they were told, and that was that.
Nowadays, however, things have changed. It is well-known that employees who are happy do better work and are more productive, so management can't afford to beat them down. He knew that I had been right in the past, so he finally gave in. After all, the customer satisfaction surveys have done wonders for our company, allowing us to really cater to our clients more effectively than we had before. It was reasonable to assume that an employee satisfaction survey would do the same. Creating the right employee satisfaction surveys, however, was a bit tougher than coming up with the idea.
You see, it is difficult to come up with just the right questions to ask. I wanted to let the old man know what concerns his underlings had, but I did not want to antagonize him. The fact is, he had no idea just how bad moral was at the time, and I didn't want to break it to him all at once.
That would only get him defensive, and then nothing would happen. During the second part, we must switch to a more serious side to fully communicate the subject matter in a way for all to understand. Finally, I designed the perfect employee satisfaction surveys. In a larger business, employee satisfaction surveys would have to have a lot of easily quantifiable questions.
Since our office consisted of no more than 40 people, however, I was able to put in a lot of space for personal feedback. I was gambling that people wouldn't be quite as critical in print as they would with questions meant to gauge their happiness, and I was right. By allowing employees to say what needed improvement most, I was able to provide some really meaningful feedback that was also sufficiently understated. Although the boss grumbled and cursed, he also took the employment satisfaction surveys to heart. It has only been a few weeks, but corporate culture has already started to change. What you have learned while reading this interesting article about employee satisfaction surveys, is information that you can keep with you for a lifetime.
The author of this article Johnny aka Gnubas is the founder of Geturdreamjob.com, which gives you useful information about Your First Employee Review and Education Issues.